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214 W. Gurley St., Suite 3, Prescott, AZ 86301Monday – Thursday: 9 a.m. – 5:30 p.m. · Friday: 9 a.m. – 1 p.m. · Saturday and Sunday: ClosedMonday – Thursday: 9 a.m. – 5:30 p.m.About an hourNazia Hussain, Dentist license (DMD) · AZ License no. 000000(928) 555-0102
Gurley Street OrthodonticsPrescott, Arizona
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Lost or broken appliances

A cracked tray, a lost retainer and a wire that pokes your cheek are all things to call us about. Most are not emergencies, and here is what to do until you reach us.

  • Swelling that spreads to your face, eye or neck, trouble breathing or swallowing, a serious blow to the head, or bleeding that won't stop needs emergency care now. Go to an emergency room or call 911. If a tooth is knocked out or broken, call our office right away.

What happens

The visits, in order

  1. 01

    Step 1: Call us first

    Call the office and say what happened. We tell you whether to wear it, stop or come in.

  2. 02

    Step 2: Keep what you have

    Keep a cracked or old tray in its case. Don't glue or trim anything.

  3. 03

    Step 3: Protect your mouth

    For a poking wire, a small piece of orthodontic wax over it helps until your visit.

  4. 04

    Step 4: Come in

    We fix, replace or re-scan, and you leave knowing what changes in your plan.

Before you decide

Comfort, other routes, risks and billing

  • Comfort

    Wax over a sharp edge and a soft diet until your visit are enough for most people. Don't cut a wire yourself.

  • Other routes

    Sometimes the next set in your series works in place of a lost one. Dr. Hussain decides, and says why.

  • Risks and after-care

    A tray that doesn't fit can leave your teeth unprotected and unmoved. After a repair we tell you what to watch for.

  • How it's billed

    A repair or a replacement is quoted in writing before we make it. Insurance and payment are on the fees page.

    How fees work

Questions about lost or broken appliances

Should I keep wearing a cracked tray?

Call us first. A tray with a sharp edge can cut your cheek, and Dr. Hussain tells you whether to wear it.

I lost a retainer. How soon do I need a new one?

Call us as soon as you can. Teeth can move in days without it, and we can scan and make a new one.

Is there an after-hours number?

Not at this office. Our hours are on the contact page, and for an emergency, call 911.

Planned and checked by Dr. Hussain

Nazia Hussain, DMD, licensed in Arizona. Her orthodontic residency and board status are on her page.

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